Work Methodology

At Indovance Inc, we have developed and fine tuned a number of processes including, but not limiting to, team communication, project status reporting, workflow management, collaboration tools, quality review and quality assurance to make outsourcing work for our customers. We believe that work processes and quality reviews are key to successful CAD outsourcing. For every customer, small or big, Indovance offers personalized relationships and flexible options for workflow integration, overlap hours, and real-time communication to provide you full control of your outsourced projects.

Our Work Process

A new client work process starts with talking to the Indovance team. Leave us your contact information or call us to find out how we can get started. We offer three time tested work processes to help you outsource your CAD work: Project based CAD support, The Dedicated Studio CAD support and Offshore development center. You can read more about it here. Although the three working models are different from each other, they share the same fundamental workflow processes. As a first step, a project manager is allocated for every a new customer and the project manager acts as the single contact person for handling the new customer’s needs, including setting up FTP, helping with collaboration tools, understanding project requirements and finally coming up with a drawing list and the man-hours estimate for the project. Next, both parties enter into a Service Agreement with a mutually agreed upon project completion milestones and schedule. Once both parties start working together on a project, communication and project control are going to be the key to success.

Communication

As much as communication is the secret to the success of "outsourcing CAD services", it's a two way street. Indovance offers multiple options (email, FTP, web conferencing, telephone or instant messaging) for team communication and we will work with new clients to define a process and schedule that works for both of us. We stress on maintaining single point of contact (at Indovance as well as client respectively) and to make sure they are easily reachable (for communication), especially during the early phases of working together, where there is a lot to learn working together and no scope for miscommunication.

Direct Control

At Indovance, the customer is the boss and you have direct control over the team that is allocated to work for you. You define the project schedule, control the work process and get regular (on demand) project updates. You will be working with your virtual back office (studio) team similar to the way you work with your onsite team - without worrying about human management overheads, of course.

Get Detailed Outsourcing Process

To learn more about Architecture, Civil Engineering, Survey drafting, and Mechanical engineering outsourcing, fill up the contact form and an Indovance team member will get back to you to help you make your outsourcing venture a success.

Confidentiality

Indovance is committed to absolute client confidentiality. Indovance maintains strict confidentiality agreements with its employees and has also setup systems in place to enforce non-disclosure of any customer information. The offshore office maintains state-of-the-art security systems and network to limit access to project information only to those individual that are directly working on the project, not otherwise.

Indovance also maintains Non-disclosure agreements (NDA) with all clients and doesn't share any client information, what-so-ever, with another client without prior and written approval of the client. For the very same reason, we do not disclose our clientele list on our website - we respect client confidentiality.